Training Program for New Employees
Taking this Training Program you will...
Saves time in employee training
70% of tourists prefer sustainable accommodation. (Booking.com 2019) Through energy efficiency, saving water and energy, among other actions, the costs related to energy consumption and maintenance will drop. In the process, you help the sustainability of your business and the planet.
Participants will meet people from other companies
OTAs such as Booking, Agoda, HotelBeds, Ecohotels, and others are prioritizing visibility in exchange for social and environmental commitment.
In 2 days and in an online format
Improve the corporate structure of your company by getting your employees involved positively.
Participants will learn from other experts in the industry
Evaluate your environmental impact and learn how to minimize it, optimizing costs and polluting much less. These are the advantages of knowing precisely the environmental impact of your business activity.
Who can benefit from the Training Program?
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Employees of vacation rental management companies
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Employees of companies that provide products and/or services within the vacation rental industry.
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Anyone who wants to obtain a basic knowledge of the vacation rental industry.
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Employees in the software industry in general and in particular for the product, development, commercial, marketing and sales and customer service departments.
New Employee Training Program
- Presentation, structure of the training program and dynamics.
- Definition and history of vacation rentals
- Economics and industry trends
- Owners and hosts
- Guests
- Destinations
- Technology providers
- Tourist accommodation
- Management companies
- Local and international regulations
- Tax regulations
- OTA’s
- Own channels
- Pricing strategies
- Seasons, minimum stays, discounts, price pairing
- Reservations
- Guest Experience
- Check-ins and check-outs
- Cleaning and maintenance
- Channel and PMS
- Revenue Management
- Operations
- Guests
- Owners
- Partnerships (B2B)
- Cross Selling
Industry Experts
Almudena Martin Riesco
Almudena Martín Riesco is Director of Operations at RockRentals. Almudena has cultivated an illustrious career in the tourism sector, specializing in pricing and revenue management, with a remarkable knack for hotel industry analytics.
Natalia Lairón
Natalia Lairón has more than 15 years of experience in the Vacation Rental Market
Roberto San Esteban
Roberto San Esteban has more than 25 years of experience in the Vacation Rental Market
Miguel Angel Cortés
Miguel Ángel Cortés has more than 6 years of experience in the Vacation Rental Industry.
José Vázquez
José Vázquez has more than 10 years of experience in the Vacation Rental Market
Why property managers choose this Training Program?
Joaquín Roca
Master VR LLC has helped me introduce our company to the Vacation Rental Business. His advices and help, have been very useful to us.
Natalia Lairón
Master VR has been a great help for our project. It has been very favourable technical and strategic advice to our interests and expectations.
Nuria Marina Macia
A first-level professional help and advice, thanks to Master VR we managed to overcome the first stages of our project. We loved working with Master VR.