Chief Opperations Officer Local Secrets
Areas of expertise
- Communication Strategy
- Social media
- Content Development
- Branding
- Public Relations
- International Relations
- Team coordination
- Event Management
Professional Experience
- Head Of Customer Care Avantio
- Online Marketing Business Developer
- Key Account Executive Cadena Visual.
- Responsable de Gestión de Ventas Optishop
- Especialista en Comunicación Wanna Chef
- Audio Visual Communication and Social Media Weekend Emprende
Alexia Zottu, a seasoned executive in the realm of customer care and operations. With a remarkable professional journey that began in Valencia, Alexia has left an indelible mark on every organization she has been part of, demonstrating a steadfast commitment to customer service and operational efficiency.
I am passionate about teamwork, well planned and executed things. I believe in teamwork, I love meeting new people to learn from and exchange points of view.
Alexia currently serves as the Chief Operations Officer at Local Secrets, (Par of Master VR LLC) a role that allows her to utilize her extensive experience to streamline company processes and enhance customer satisfaction. Prior to stepping into this role, Alexia made significant contributions at Avantio, a leading vacation rental management software company.
As Avantio’s Head of Customer Care, Alexia spearheaded initiatives that redefined customer service standards within the organization. Her tenure also witnessed her as an online marketing business developer, enabling her to hone her skills in digital marketing strategies and business development.
Before joining Avantio, Alexia held several key positions that shaped her diverse career trajectory. At Optishop, she was the force behind sales management, driving growth and profitability. Her brief stint at Weekend Emprende saw her dabble in audio visual communication and social media, thereby broadening her portfolio. As an Account Executive at Cadena Visual, she oversaw key accounts and delivered excellence in client service.
There is a sense of creativity and agility in Alexia’s career path, evidenced by her role as a communication specialist at Wanna-Chef, where she was instrumental in building brand visibility and enhancing public relations. Her experiences have equipped her with a rich blend of skills, from customer care to social media management, sales to operations management.
What sets Alexia apart is not just her vast professional expertise, but also her personal qualities. She is known for her problem-solving skills, her ability to lead and inspire teams, and her unwavering commitment to deliver customer satisfaction.
In essence, Alexia Zottu is a seasoned professional with a rich blend of experiences in customer care, operations, and business development. Her work reflects her dedication to improving customer experiences and operational outcomes. Her story is a testament to the power of perseverance, adaptability, and leadership, making her an inspiration for individuals and organizations alike.